
Frequently Asked Questions
Curious about our optimal debt repayment strategy? Browse these frequently asked questions for details on how we help financial advisors minimize debt costs. For other questions, please contact us for help.
How are Epsilon Payments useful to my clients?
First, Epsilon Payments are always fixed payments: matching your clients’ monthly payments to the Epsilon values is a one-time, set-and-forget adjustment. This can save your clients hours of hassle and stress during years-long repayment. They’ll never again have to:
- log in to a loan servicer’s website
- monitor the remaining balances of debts
- calculate and manually change payment values as a debt is paid off.
Second, Epsilon Payments automatically minimize the total lifetime costs of all analyzed debts simultaneously, so this one-time adjustment to the payment values is done intelligently. Your clients will never have to wonder whether there is a smarter way to repay.
Finally, Epsilon is offered with a number of financial metrics. These are designed to help you and your client better understand repayment. You can see what kind of lifetime savings, return on investment (ROI), rate of return (ROR), and return on cash flow (ROCF) are achievable with the debts. You’ll know exactly what your client is getting out of the money they invest in repayment, and how to compare it to other investment opportunities.
How are Epsilon Payments useful to me, as an advisor?
Below are just some of the benefits to using Epsilon Payments.
- The optimality of Epsilon Payments helps you fulfill your fiduciary duties to your clients by saving them as much money as possible.
- The fixed nature of the Epsilon Payment values makes Epsilon the simplest debt repayment strategy available, ensuring that your clients follow through with your recommendations.
- Our included metrics and visualizations make it easy for you to compare your clients’ debt repayment to other investment opportunities, justify your recommendations to your clients, and communicate with your clients.
More information on the topic of how Epsilon Payments fit into advisors’ financial practices can be found in our white paper, Mastering Client Debt Repayment: Ideal Repayment Plans for Clients and Advisors.
Which debts can be used with Epsilon Payments?
To qualify for use with Epsilon Payments, a debt must be both predictable and independent.
- Predictable means that the debt’s remaining principal, interest rate, minimum payment, outstanding interest (if applicable), forgiveness time (if applicable), and next capitalization time (if applicable) are known in advance.
- Independent means that the information above can be accessed for each debt separately, and that it is possible to direct specific payment values toward each debt individually.
Some debts that do qualify:
- Student loans with subsidized interest and/or capitalizing interest and/or loan forgiveness
- Fixed-rate mortgages
- Frozen credit cards, including those with introductory interest rates
- Personal loans
- Auto loans
- Debts with arbitrary combinations of interest rate schedules, outstanding interest, interest capitalization, and loan forgiveness.
Some debts that do not qualify:
- Variable-rate mortgages (their interest rates are not predictable)
- Income-based student loans whose minimum payments are not known in advance
- Revolving credit accounts still being charged (their balances are not predictable)
If you’d like to see other kinds of debt accommodated, please let us know — the more feedback we get about a feature, the more likely we are to implement it!
What financial metrics are included with my analysis?
We provide a variety of financial metrics with each analysis. This collection of metrics was developed with the help of working financial advisors to be as useful as possible.
Savings Metrics
- Total Lifetime Cost and Total Lifetime Savings
- Payoff Time and Time Savings
Investment Metrics
- Total Lifetime Interest Paid and Total Lifetime Investment
- Return on Investment (ROI)
- Rate of Return (ROR)
- Equivalent Compound Annual Growth Rate (ECAGR)
Efficiency Metrics
- Cost Efficiency
- Savings Efficiency
- Return on Cash Flow (ROCF)
Examples of these metrics can be found in this example analysis.
Is there a metric you’d like to see that isn’t included? Contact us to start a discussion, and we’ll be happy to see how we can assist you. Fees may apply.
How does Epsilon compare to other repayment strategies, such as Avalanche and
Snowball?
Incredibly, in some cases, Epsilon can save your client more money than the Avalanche and Snowball strategies, all while eliminating manual payment tracking, calculations, and adjustments. Specific numerical examples can be found in our white paper, Minimum Effort, Maximum Savings: Comparing Debt Repayment Strategy Performance, while more qualitative comparisons between these three strategies can be found in our white paper, Practical Debt Management: Evaluating Debt Repayment Strategies.
How should I provide information regarding mortgage payments?
Mortgage payments are often expressed in terms of PITI (principal, interest, taxes, and insurance). When providing the minimum payment for a mortgage, use only the portion of the minimum payment corresponding to the principal and interest.
How are Epsilon Payments found?
A proprietary algorithm — developed with our in-house mathematical expertise — is used to calculate your Epsilon Payments. To maintain professional accountability, this algorithm employs certification and formal verification (computer science concepts requiring proof of correctness), attaining the highest standards in modern algorithm development.
Can payment values be changed after using Epsilon Payments?
Epsilon Payments are fixed — not locked — values. Payment values can be changed at any time, but doing so would mean the provided analysis is no longer applicable to the new payment plan.
What if I want to use a total payment not listed on the analysis?
Contact Us with the desired payment value(s) and reference your Unique Document ID (on the cover page of your analysis). Small fees may apply.
What if I want financial metrics not included in the analysis?
Contact us and specify the desired metrics. We’ll be happy to see how we can assist you. Fees may apply.
How do you calculate interest?
We use the 30/360 rule for debts with fixed interest rates. Interest rate schedules can be used to handle not only debts with introductory interest rates or subsidized interest, but also other interest rate calculation rules. Please contact us for more information.
When providing debt information, should I use annual interest rate, APR, or something else?
Always use the debt’s annual interest rate.
How do you handle data?
Privacy and confidentiality are one of our top priorities. Read more about how we handle your data.
Do you offer refunds?
Due to the custom nature of our analyses, we are unable to offer refunds. Example analyses can be found on the pricing page, and a free analysis can be obtained via consultation.
Do you need loan servicer login information?
Absolutely not. This information will never be requested. Your client remains in complete control of their repayment.
What is Epsilon Metrics’ mission?
Epsilon Metrics specializes in the mathematical analysis of debt repayment, serving as a mathematical consultant to financial professionals. We’re here to revolutionize debt repayment with a method that saves time, money, and stress.
Save Time & Maximize Client Savings
Maximize your clients’ financial freedom. Start your analysis today with Epsilon Metrics and see the power of mathematically optimal debt repayment strategies.
Set-and-forget, fixed-payment solution
2-business-day turnaround
End-to-end data protection
